Shipping policy
Thank you for choosing Divalicious Designs for your shopping needs! We're delighted to outline our shipping policy for orders within Canada, UK and more.
Shipping Rates: The shipping rates for your order will be automatically calculated during the checkout process. Our system considers factors such as the weight of the items and your shipping address to provide you with accurate shipping costs.
*Free Shipping: Orders over $100 before taxes (Canada only)*
Before finalizing your purchase, you'll be able to review the available shipping options and their respective costs.
Processing Time: Our goal is to process and ship your order quickly. Typically, orders are processed within 1- 2 business days from the time of purchase. Please note that processing times may be slightly longer during peak seasons or special promotions.
Shipping Methods: We partner with reputable shipping carriers to ensure your order arrives safely and on time. When checking out, you'll have the option to choose from various shipping methods, including standard and expedited services. The estimated delivery timeframe and cost for each shipping method will be provided during the checkout process.
Order Tracking: Once your order is dispatched, a confirmation email will be sent to you with tracking information. This enables you to monitor the progress of your package and anticipate its arrival.
Shipping Address: To ensure a smooth delivery process, please double-check and provide accurate and complete shipping address details during checkout. We cannot be held responsible for delivery delays or issues caused by inaccurate or incomplete addresses.
Shipping Restrictions: If we become aware of any shipping restrictions we will contact you immediately.
Customs and Duties (USA): For orders being shipped to the USA/UK, please be aware that customs duties and import taxes may apply. These fees are the responsibility of the recipient and are not included in the purchase price or shipping costs. Customs policies and charges vary, so we recommend familiarizing yourself with the regulations in your area.
Shipping Delays: Although we make every effort to ensure prompt deliveries, unforeseen circumstances such as weather conditions or carrier delays can sometimes affect delivery times. We appreciate your understanding and patience in such situations.
Returns Due to Shipping Issues: Should you encounter any challenges related to shipping or delivery, please contact us promptly. Our customer support team is here to assist you and resolve any shipping-related problems.
If you have any further inquiries about our shipping policy, please don't hesitate to reach out to us at info@divaliciousdesigns.ca.
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